Request Mediation

In the event that you encounter a disagreement or dispute with the other carer regarding a specific item, we have a process in place to help resolve the issue. Firstly, you can lodge a dispute about the specific item in question. Once a dispute has been lodged, a mediator will be notified and will act as a go-between, facilitating communication between both parties. The mediator's role is to help find a resolution that is acceptable to both parties, taking into account the needs and concerns of each person involved. The mediator will work to ensure that the process is fair and impartial, helping to find a solution that is in the best interests of everyone involved. With this process in place, you can be confident that any disputes will be handled in a professional and fair manner, helping to ensure a positive and collaborative co-parenting experience.

In this scenario, there are two carers who may have disputes with each other, and a mediator is appointed to help resolve these disputes. The mediator serves as a neutral third party, acting as a go-between for the carers to help facilitate communication and negotiation. While the carers may suggest ways to resolve a dispute, only the mediator has the authority to mark a dispute as resolved. This means that the mediator's decision is final and binding, and the carers must abide by it. However, before the mediator marks a dispute as resolved, both carers must accept the proposed resolution. This ensures that both parties are satisfied with the outcome and that the resolution is fair and mutually agreed upon. By requiring both carers to accept the resolution, the mediator ensures that the resolution is not imposed on either party and that both carers have a say in the outcome.

Should you have any questions, please take a look at our FAQs. Alternatively, feel free to contact us.

Current Disputes

No. Reason Lodged By Date Lodged Last Action Taken
No Disputes lodged.